Ashcroft & Bailey Plumbing & Heating · Bristol Call 0117 496 0123

Is this an emergency?

Urgent

Call us now

Water you can't stop, no heating with a child or vulnerable adult in the house, or a smell of gas. We run an emergency line 24 hours a day, every day of the year.

If you smell gas: turn the supply off at the meter, open windows, don't touch any electrical switch, and call the National Gas Emergency Service on 0800 111 999 first. Then call us.

Call 0117 496 0123

Can wait

Book a visit

A dripping tap, a radiator that won't heat, a boiler service that's come round again, or a bathroom you've been meaning to sort for a year. We book these into the next two to five working days.

Standard hours are 7:30am–6pm Monday to Friday, 8am–1pm Saturday.

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Where we work

Bristol and North Somerset, roughly a 12-mile radius of Bedminster.

We cover every BS postcode district plus the towns below. If you're on the edge of that, call and ask — we'd rather tell you honestly than waste your time.

BS1 BS3 BS4 BS5 BS6 BS7 BS8 BS9 BS10 BS13 BS14 BS15 BS16 Keynsham Long Ashton Portishead Nailsea Clevedon Thornbury Yate

See the full coverage list and callout charges →

Who you're letting in

Registered, insured, and traceable.

Gas Safe
Registered business no. 512345. Ask to see the ID card on the day — we expect you to.
Insurance
£2m public liability, £5m employer's liability. Certificate available on request.
Water
WRAS-approved fittings only. We're a CIPHE member firm.

Two engineers, not a call centre.

Dan and Priya run every job themselves. When you ring, you speak to one of them — not a dispatcher, not an answering service, and nobody tries to sell you a boiler you don't need.

We'll tell you when a repair is the sensible option and when it genuinely isn't. Sometimes that means a smaller bill for us.

More about how we work →

Recent work

What people said afterwards.

12 Oct 2023 · Google Review · Bedminster

"Dan came out same day when our boiler started leaking. Had the part in his van and sorted it within an hour. The fixed price was exactly what he quoted over the phone. Brilliant service, highly recommend."

Job: Boiler repair

28 Nov 2023 · Checkatrade · Clifton

"Priya was fantastic. We had a slow draining shower and a dripping tap. She was tidy, polite, and explained everything clearly. Will definitely use Ashcroft & Bailey again."

Job: Drainage & tap replacement

Read more, and check them at source →

Ring us, or send the details.

Phone is faster. If it's out of hours and not an emergency, use the form and we'll come back to you the next working morning.

0117 496 0123

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Opening hours
Monday – Friday7:30am – 6:00pm
Saturday8:00am – 1:00pm
SundayEmergencies only
Emergency line24 hours, every day
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